I was supposed to have had an orthodontist appointment on 9/7 to get braces. This whole process started about 2 years ago. I have spent thousands of dollars at the periodontist, had multiple meetings with the orthodontist, and spent hundreds of dollars for detailed records of my teeth (xrays, pictures, molds, etc). My 9/7 appointment which I had waited over a month for was rescheduled due to a “medical emergency”. So my appointment was rescheduled for 9/27. I took the soonest appointment they had, instead of waiting for a late afternoon appointment like I had previously waited for. I got a call this morning to find out how I was planning on making payment. I told them I was going to pay it all front with a check (I would get a 6% discount). Fine. Then I get a call back in the afternoon saying oh by the way, did anyone mention that the Dr. is out due to a medical condition, and other doctors will be filling in. WHAT? Frankly the whole situation is really frustrating me! I started this process two years ago, and when I finally am supposed to get to starting the actually treatment, they are bringing in some guy who I have never met, who has never seen my teeth, and who wasn’t referred to me by my regular dentist. And I am supposed to plunk down close to six thousand dollars for treatment from an orthodontist who may not even be coming back? This really sucks! I am seriously considering calling them tomorrow, and postponing my appointment until the regular guy comes back, or transferring to another orthodontist.

Posted by Rob in Whatever on September 21st, 2005 |